If you have forgotten the username or password to a TaxAct Online account, you may still gain access to the account by following these easy steps.

  1. Go to the Sign In page
  2. Click on either Forgot Username or Forgot Password.
  3. To retrieve a username, click the Forgot Username link.  Enter your email address, and click Continue. Any usernames associated with your email address for that particular year will be sent to you in email.
  4. To reset a password, click the Forgot Password link. Enter the username, and then click the Continue button to have the reset email sent.
For more detailed information on this process, please visit this FAQ.

Please note that 2013 and earlier returns are no longer available on TaxAct Online. You may contact the IRS at (800)829-1040 for a transcript or copy of your return.

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