When tax season is in full swing, the Internal Revenue Service receives millions of calls and thousands of taxpayer visits daily. For faster service, avoid peak times like Monday and Friday mornings when wait times are usually longest. Better yet, get the help you need online 24/7 without delay at IRS.gov.
The IRS website has a wealth of information, including hundreds of publications and guides on almost any tax-related topic. The instructions for a particular form can often provide the answers you need. The Interactive Tax Assistant can also help. It's a tax law resource that asks a series of questions and provides you with responses to common tax law questions.
Many taxpayers call the IRS's main help line when they could easily help themselves at www.irs.gov or get services more directly from automated or specialized phone lines.
Some taxpayers prefer face-to-face tax help. The IRS sponsors Volunteer Income Tax Assistance and Tax Counseling for the Elderly sites in local communities. To find the closest site, search "VITA" on www.irs.gov or call 1-800-906-9887. Call 1-888-227-7669 to find TCE sites through AARP, an IRS partner. The IRS also has Taxpayer Assistance Centers located throughout the country. To find IRS offices, use the locator tool found through "Contact Your Local IRS Office" on www.irs.gov. Be sure to check office hours and services offered before visiting your local IRS office.
There may be some circumstances when you need to call the IRS main taxpayer assistance line, which is 1-800-829-1040. Here are a couple of tips on when to call:
June 10 — Employees who work for tips
If you received $20 or more in tips during May, report them to your employer - Details
June 10 — Communications and air transportation taxes under the alternative method.
Deposit the tax included in amounts billed or tickets sold during the first 15 days of May.
June 14 — Regular method taxesDeposit the tax for the last 16 days of May.
June 15 — Individuals
If you are a U.S. citizen or resident alien living and working (or on military duty) outside the United States and Puerto Rico, file Form 1040 and pay any tax, interest, and penalties due. If you want additional time to file your return, file Form 4868 to obtain 4 additional months to file - Details
June 15 — Individuals
Make a payment of your 2016 estimated tax if you are not paying your income tax for the year through withholding (or will not pay in enough tax that way). Use Form 1040-ES. This is the second installment - Details
June 15 — Corporations
Deposit the second installment of estimated income tax for 2016 - Details
June 15 — Social security, Medicare, and withheld income tax
If the monthly deposit rule applies, deposit the tax for payments in May.
June 15 — Nonpayroll withholdingIf the monthly deposit rule applies, deposit the tax for payments in May.
June 27 — Communications and air transportation taxes under the alternative method.
Deposit the tax included in amounts billed or tickets sold during the first 16 days of May.
June 29 — Regular method taxes
Deposit the tax for the first 15 days of June.
June 30 — Wagering tax
File Form 730 and pay the tax on wagers accepted during May.
June 30 — Heavy highway vehicle use tax
File Form 2290 and pay the tax for vehicles first used in May.
June 30 — Floor stocks tax for ozone depleting chemicals
(IRS No. 20). Deposit the tax for January 1, 2016.