If your return is being rejected for the prior year Adjusted Gross Income (AGI) not matching the IRS e-file database, please verify the following:
If you aren't sure of your Prior Year AGI, you can obtain an Electronic Filing PIN from the IRS by going to the IRS Website, or you can access a touch-tone self-service system by calling 1-866-704-7388.
Once you have made any necessary corrections, you can resubmit your return at no charge by repeating the Filing steps.