To file a return in TaxAct®, you MUST complete the filing steps in the program. If you have not completed the steps below for filing electronically or filing a paper return, your return has NOT been filed. Review the information for your filing method to ensure your return has been filed.
To file your return electronically, you must choose E-File My Return on the Filing screen. Follow ALL of the steps. After answering a series of questions, you will reach a screen with a Submit button. Your return will not be transmitted unless you click the Submit button. You will then see a screen confirming that your return has been submitted. If you do not see this screen, repeat the filing steps to ensure your return is transmitted.
If you provided an email address during the filing process, you should receive an email within 24-48 hours indicating that your return has been received by TaxAct and transmitted to the IRS. Later, you will receive a second e-mail indicating the status of your return (accepted or rejected).
After transmitting your return, it is your responsibility to ensure that it is accepted by the IRS or state agency. If you do not receive an email confirmation or acceptance, you can check the status of your electronically filed returns at efstatus.TaxAct.com, or Electronic Filing Status.
You may also check your e-file status from your mobile phone via TaxAct Mobile Edition at m.TaxAct.com.
To file a paper return, you must choose Mail a Paper Return in the Filing step in TaxAct. Follow ALL of the steps presented. During this process, you will be prompted to print a paper copy of your tax return. You will also be prompted to print the filing instructions (which will let you know where to mail your return).
To complete the paper filing process, print your return and follow the filing instructions to include any necessary attachments. Then mail your return to the address specified in the filing instructions.
Providing your email address may speed up recovery of your information.