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To retrieve all usernames associated with your email address, or to reset a password:

  • Go to the TaxAct Account sign in page.
  • Click Forgot username or password?




  • In the Forgot username or password? window, search by email or username (if you have it).

  • Click Next. You will receive an email containing a verification code.

    Hint:
    Check your Junk folder if you don’t see the email in your Inbox.

  • Enter the verification code.

    Tip:
    You can copy the code from the email and paste it into the first box of the verification code screen.



  • The next screen lists all usernames associated with your email address if you searched by email.



    If you searched by username, you are immediately prompted to change your password. You will receive an email from TaxAct confirming that your account password has been updated.
  • Sign in with your username and password.

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