The information included below is to assist you in researching your specific tax question.  On the right side of any screen in the TaxAct program there is an IRS Instructions or State Instructions link to provide additional information specific to the screen you are viewing.  Our FAQs are also available in the TaxAct Support Center.

For both IRS and State information see IRS and State Resources

The IRS website contains a vast knowledge base.  There is a website of Frequently Asked Questions and Answers and we have also included a number of their other specific sites below that you may find useful:

The IRS Interactive Tax Assistant (ITA) (along with Tax Trails), both available on the IRS website, provides a number of tools to assist taxpayers with tax related questions via a series of questions they answer.

Call the IRS With Your Tax Questions
Live assistance is available Monday through Friday. There is also a 24 hour recorded assistance line for your convenience.

Contact Your Local IRS Office
IRS Taxpayer Assistance Centers for when you believe your tax issue is best handled with an IRS agent face-to-face. Hours of service and other local information is provided on a per state basis.

IRS Mailing Address ("Where to File")
For those who don't file their federal tax returns electronically, the "Where to File" pages provide mailing addresses for filing all paper tax returns. You may also use your appropriate "Where to File" address for other written correspondence with the IRS.

Contact the IRS for Status of your Refund
Want to check on the status of your refund? You can check online with the Where's My Refund application, or call 1-800-829-4477. (Please wait at least four weeks before calling.)

Contact the Taxpayer Advocate Service
If you have an ongoing issue with the IRS that has not been resolved through normal processes, or you have suffered, or are about to suffer a significant hardship/economic burden as a result of the administration of the tax laws, contact the Taxpayer Advocate Service.

How to make a Voluntary Disclosure
Taxpayers wanting to report undisclosed income or assets should come in through the IRS Voluntary Disclosure Program.

Contact Your Local IRS Office Internationally
International Services: IRS contact information for taxpayers who live outside the United States.

Suspicious IRS e-Mails and Identity Theft
The IRS does not send out unsolicited e-mails asking for personal information. An electronic mailbox has been established for you to report suspicious e-mails claiming to have been sent by the IRS.

How Do You Report Suspected Tax Fraud Activity?
If you have information about an individual or company you suspect is not complying with the tax law, report this activity.

HELP with the IRS.gov Website
If you need help finding something on the site, understanding our different file formats, printing files you've downloaded, installing or using the tax products CD-ROM, or any similar technical problem, here is the place to seek assistance.

Send the IRS Comments and Feedback by E-mail
This is NOT the place for tax law questions or questions regarding your specific tax return, but you can give us some constructive feedback regarding the web site if you like. Give us your email address if you want a response, but don't include any social security numbers or other personal tax account information