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If you are expecting a verification code by email:

  • It can take a minute or so for the code to arrive
  • Check all junk, spam, or other folders
  • Conversations may be grouped by threads – expand all
  • If you use other accounts, check those inboxes as well

If you’re expecting a verification code by phone/text:

  • It can take a minute or so for the code to arrive
  • Be sure you entered your full number, including 3-digit area code

TIP. If you entered your username after clicking Forgot Username or Password?, we'll send your verification code by email.

If you don't receive a verification code after a few minutes:

  • Click Resend Code, or
  • Click Enter email or phone instead

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