If you are expecting a verification code by email:

• It can take a minute or so for the code to arrive
• Check all junk, spam, or other folders
• Conversations may be grouped by threads – expand all
• If you use other accounts, check those inboxes as well

If you’re expecting a verification code by phone/text:

• It can take a minute or so for the code to arrive
• Be sure you entered your full number, including 3-digit area code

TIP. If you entered your username after clicking Forgot Username or Password?, we'll send your verification code by email.

If you don't receive a verification code after a few minutes:

• Click Resend Code, or
• Click Enter email or phone instead

Related Links

• How is a Verification Code Used?
• Can I Skip the Verification Code Step?
• What if My Verification Code is Rejected?
• Need a Verification Code or No Longer Have Access to Email Account
• Account Locked or Invalid Attempts After Updating Password
• Sign In Help