To protect your tax information, you will be asked to verify your identity with a verification code each time you sign in to your TaxAct Account. You may choose to receive this code by email or text. (Standard text message rates apply.)

TIPS:

If you’re expecting a verification code by phone/text:

  • It can take a minute for the code to arrive
  • Be sure you entered your full phone number, including 3-digit area code

If you’re expecting a verification code by email:

  • It can take a minute for the code to arrive
  • Check all junk, spam, or other folders
  • If you use other email accounts, check those inboxes as well
  • Expand any conversation threads to check for newly-received messages

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