If you opted to receive the code via email, be sure to check your spam folder.
If you need a new code or did not receive a code:
- Go to TaxAct.com/myaccount and enter your username and password.
- Check the email or mobile phone associated with your account for your code and enter it in the Account Verification window.
- If you didn't receive a code, click the Resend code link.
- You will be prompted to check your email or text messages for the new code. Do so, then click OK.
Reminder: Emailed verification codes are valid for 2 hours. If your code expires, simply request a new one following the steps above.
Hint: To help ensure you receive account emails from TaxAct in the future, add reply@TaxAct.com to your address book or safe sender list. Learn how
If you do not receive a text message or an email, please contact us.