TaxACT Frequently Asked Questions (FAQs)
Index of TaxACT FAQs
Category: Billing Issues
- Electronic Filing Charges - - Resubmissions
- State Filing Charges
- Credit Card refund process for return of product
- Credit card billed when product released
- Consumer Products & Electronic Filing Prices
- Preparer Electronic Filing Prices
- One FREE Federal e-file in TaxACT Desktop Deluxe edition
Category: Customer Service
- Forgot TaxACT Online Username & Password
- Mailing addresses for filing
- Resubmit E-file with new credit card number
- IRS Refund Cycle Chart
- Unable to log in - Desktop (download / install) or Online (web based)
- E-file limitation of 5 returns
- E-filing States-Stand Alone vs. Piggyback
- Prepaid e-filing: EFIN & Password - Preparer's
- Forgot download version Customer ID and Password
- IRS contact information
- Satisfaction guaranteed
- Declaration Control Number (DCN) for 8453/8453-OL
- Macintosh version availability
- Update email address and/or password
Category: Downloading
- Downloading TaxACT to a floppy diskette
- Basic downloading and installation instruction
- Download without order confirmation email
- Only showing my current downloads
- TaxACT download times
- No charge to download the update
- Download an update
- Re-download previous purchases
- Restart download after system lockup
- Access to download - My Account
- Download using full install
- Update files
- Federal/State update difficulties
- How do I optimize my download with my dial-up connection?
Category: E-filing - After Filing
- What to know AFTER you e-file
- How to know if my return has been filed
- E-file acceptance
- Correct an error or add a W2/1099 after e-filing
- Fixing incorrect routing # after e-file
- IRS Refund Cycle Chart
- Rejection due to AGI (Adjusted Gross Income)
- Form 8453/8453-OL
- Check your e-file status
- Print Electronic Filing Instructions
- Stopping e-files
- Tax Due payment methods (Federal Only)
- Resubmit E-file with new credit card number
- Declaration Control Number (DCN) for 8453-OL
- Mailing addresses for filing
Category: E-filing - Before Filing
- Need AGI and Self Select PIN
- Electronic Filing Module Release
- One free federal e-file in TaxACT Deluxe Desktop software.
- E-file without a printer
- Submit previous years returns by e-file
- Consumer Product & Electronic Filing prices
- E-filing only my State return
- Transmitting both federal & state
- Preparer Electronic Filing Prices
- Electronic Filing payment methods - Consumer
- What to know BEFORE you e-file
- Electronic Signature / Self Select Pin
- Social Security number change
- Electronic Filing payment methods - Tax Preparer
- Prepaid e-filing: EFIN & Password - Preparer's
- Bank routing number & account number location
- Steps to submit an electronic file
- E-file limitation of 5 returns
- Last e-file submission time for April 15th Deadline
Category: E-filing - Error Codes
- Ineligible for Self Select Pin Method
- Duplicate Taxpayer/Spouse information
- Error 290 : W2, W2G
- Server connection error during e-file submission using AOL, Compuserve, or Prodigy
- Dependent rejection
- Error Codes(500's)-Name, Birthdate, SSN Mismatch
- Error - Must have Internet Explorer 4.0 or later
- Error 679 & 680: Self Select Pin/AGI Mismatch
Category: E-filing - State Info
- Indiana Post Filing Coupon
- State e-file status
- State e-filing
- E-filing States-Stand Alone vs. Piggyback
- Illinois Pin Code
- Status of state refund or taxes owed
Category: Electronic Filing
- How to know if my return has been filed
- Most Common e-file Error/Rejection Codes
- Most used Electronic Filing forms list
- AMT - Alternative Minimum Tax Forms Released
- What to know AFTER you e-file
- What to know BEFORE you e-file
- Locate your AGI (Adjusted Gross Income)
- Military - e-filing with nontaxable combat pay
- Fixing an IRS rejected e-file
- IRS refund direct deposit
Category: Forms
- Form 1040NR / 1041 / 1065 / 1120 / 1120S Availability
- Form 8633: Preparer EFIN Application
- Form 9465--Installment Agreement Request
- Form 8453/8453-OL
- Schedule E Vacation Home Information
- Earned Income Credit Information
- Form 1040/1040A/1040EZ
- Add additional copies of W-2/1099
- Form 1040X - Amended Return
- Extensions for filing - Form 4868
Category: GainsKeeper
Category: How To
- Use Form entry method
- File Form Federal 1040X - Amended Return
- Install/Update a state
- Navigate in TaxACT Online
- Import last year's return - Online
- E-file for TaxACT Standard and Deluxe
- Save returns in a PDF format
- File my return with TaxACT
- Use Form entry without overriding
- Correct and resubmit e-files
- Save your TaxACT Online return
- File a State Amended Income Tax Return
- Calculate Penalties
- Adjust your screen area
- Import last year's return - Desktop
- Correct overridden field
- How to Disable the Firewall
- Update TaxACT Online email address
- TaxACT Preparer's Enterprise Edition - Password Protection
Category: Import
- Transferring data from TaxACT Desktop to Online or TaxACT Online to Desktop
- Import Last Year's Return - - TaxACT Desktop
- Import: Standard vs. Deluxe
- Importing last year's return from another program
Category: Installation
- Corrupt message during install
- Downloaded TaxACT file name
- XP- TaxACT hangs when installing fonts
- Find your download or TaxACT return files
- TaxACT Final Version Not Found when installing a State
- Transfer of data when I update my TaxACT Software
- Installing TaxACT Preparer's Enterprise Edition
- Sharing Client Data using TaxACT Enterprise
- TaxACT Installation Issues with Windows Vista
Category: Log In Issues
Category: Online - Program Help
- How to Enable JavaScript
- Recommended Browsers
- About Preview Edition
- About Final Edition
- State Release Dates
- Starting a New Return
- Navigating using the Menus, Site Map or Q&A Search
- Importing your tax information from Last Year
- Preparing your Federal Return
- Preparing your State Return
- Reviewing your Return for Alerts
- Filing a Paper Return
- Filing a Return Electronically
- Check your e-File Status
- Printing your Return
- Which version is right for You?
- Cookies, JavaScript & Popup-Blockers
- J.K. Lasser Help
- Form Instructions
- Other Help with Tax Questions
- Electronic Filing - Top 10 FAQs
- How to Disable your Pop-up Blocker
- How to Enable Cookies
- About your Username and Password
- Page Cannot be displayed
- Page is Expired when clicking Back Button
- Online - Browser / Internet Connection Issues
- Page contains both Secure and Non-Secure Items
- Linear Hint error when printing
- Disable Third-Party Browser Extensions
- How to Clear your Browser Cache
- Browser Locks Up when Printing
- Error on Page / Script Error / Runtime error has occurred
- Access Prior Year Returns
- Protect yourself from Spyware
- About Final Edition
- Next Year - 2008
- Forgot TaxACT Online password
Category: Order Information
- Credit card billed when product released
- Unlock code for TaxACT Standard
- Credit card number changes
- CD-ROM or download
- State Part-Year/Non-Resident form availability
- No state software after bundle purchase
- Place orders from outside the United States
- Order problems due to cookies settings
- ASP error when ordering
- Preparer's Edition features
- TaxACT software for previous years
- Order process durations
- Release date of Final Version
- CD-ROM charges
- Fax or mail in payment for an order
Category: Other Issues
- IRS storing credit card numbers
- Com32ctl.dll/"invalid page fault" error when using TaxACT
- Security Information warning regarding secure and non secure information
- Error: "Linked to missing export Kernel32.dll:GetLongPathNameA"
- Macintosh version availability
- Review your return in Standard
- Using TaxACT on multiple computers
- Unable to log in
- Copy of return request
- Economic Stimulus Rebate Status
- Applying for Federal Student Aid
- Where are my tax return files in Windows Vista?
Category: Print Issues
- "No Forms to Print" or missing Forms and Schedules in Custom Print with HP printer and TaxACT 2003/2004
- Incorrect printing issues - General
- Print your return
- "DO NOT FILE" printed on my return
- TaxACT Online printing difficulties
- Print Form 8453/8453-OL
- No lines or descriptions, wrong font
- Printer uses Symbol font
- Print the Electronic Filing Instructions
- Unrecognizable characters on page when printing forms
- Boxes on forms not printing correctly
Category: Release Dates
Category: State Information/Forms
- New York State Pin
- Indiana Post Filing Coupon
- Illinois Pin Code
- E-filing States-Stand Alone vs. Piggyback
- Install/Update a state
- Georgia Forms Released
Category: Tax Issues
- Economic Stimulus Payment Information
- How do I deduct my general sales tax in TaxACT?
- How are State returns deleted in TaxACT?
- I have reviewed my tax return and my State withholding did not transfer to my State return. How do I correct this?
- How do I know if I have a qualifying child for the Child Tax Credit?
- How do I report my Form 1098 Mortgage Interest into TaxACT?
- How do I enter my W-2, Box 14 information into TaxACT?
- How do I enter my 1099-MISC - Box 7 information into TaxACT?
- What are the new AMT exemption amounts for the 2007 tax year?
- Alternative Miminum Tax
- How do I view or print my forms and worksheets with TaxACT online?
- What is Form 1099-A and Form 1099-C? Where do I enter this in TaxACT?
- How do I amend my Federal return in TaxACT?
- How do I enter my Form 1099-INT into TaxACT?
- I am trying to enter certain information from my K-1 into TaxACT, but the fields are protected. What do I do?
- I am using TaxACT online and I want to start my return over. How is this done?
- How do I enter my Form 1099-R into TaxACT?
- How do I take standard mileage for my business vehicle?
- How do I enter or edit my W-2 information in TaxACT?
- Where do I enter my Schedule K-1 information into TaxACT?
- What does Form 1098-T report and how do I enter Form 1098-T into TaxACT?
- How do I enter Form 1099-B into TaxACT?
- Is combat pay used in figuring Earned Income Credit (EIC)?
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