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Help Topic:  Rejection due to AGI (Adjusted Gross Income)

Topic:  Rejection due to AGI (Adjusted Gross Income)


If your return is being rejected for the 2008 Adjusted Gross Income not matching the IRS masterfile, please verify the following:

The AGI you are using is from the original return you filed. Do not use the AGI from an amended return or one if the IRS made a correction.

If the prior year's return was filed using the status of married filing jointly with the same spouse, use the same prior year amount for both spouses. DO NOT SPLIT THIS AMOUNT IN HALF.

If the prior year's return was filed using the status of married filing jointly with an ex- spouse, use the same prior year amount from the joint return filed with the ex-spouse.

If you did not file a return last year, if your adjusted gross income was zero, or you filed after December 13, 2009, please enter “0” as your AGI.

Your Adjusted Gross Income can also be located on your forms:

  1. If you filed 2008 Form 1040, on line 38=this is your A.G.I.
  2. If you filed 2008 Form 1040A, on line 21=this is your A.G.I.
  3. If you filed 2008 Form 1040EZ, on line 4=this is your A.G.I.

If you aren't sure of your Prior Year AGI, you can obtain an Electronic Filing PIN from the IRS by going to the IRS Website or you can access a touch-tone self-service system by calling 1-866-704-7388.

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