Please make note of your exclusive Username and Password, and keep them on file for future access to your TaxACT Online account. We will not e-mail your exclusive Password or verify it with you over the phone. Due to stringent security measures, our representatives do not have access to that private and secure information.

If you have forgotten or misplaced your Password, and cannot remember the answer to the security question, you will need to start a NEW account, as the security question is the final piece of verification needed to change any information on your account.