Review your rejection notice to find out which information entered on your return needs to be corrected and where to make the necessary corrections (if your return was accepted but you still need to add or correct information, see Amending Your Federal Return). Most rejections are due to:

  • Incorrect entries for name, SSN, or birth date in the Basic Information section.
  • Data entry errors for employer address or EIN information on Forms W-2 or 1099 in the Federal Q&A.
  • Incorrect prior year Adjusted Gross Income or PIN entered during the Filing step.

 

Data entry errors are the most common cause of rejections. It is important to carefully review all entries related to your rejection. For specific information regarding an error code, see Most Common E-file Rejection Codes

After you have reviewed the appropriate section carefully and corrected any data errors, we recommend that you print your return and review it one last time before resubmitting. Once you are satisfied that all information is correct, repeat the Filing steps to resubmit your return.

You will not be billed again for resubmitting a rejected return unless you corrected your Social Security Number. Our system recognizes your return as a resubmission. You may be prompted for your credit card number, but you will not be charged. If you did change the SSN of the primary taxpayer on the return, you will be billed again. After resubmitting, contact Customer Support for a billing correction.

Deadlines for Resubmissions

  • The first deadline for e-filing is April 15th. If you are rejected but have e-filed on or before April 15th, you have until April 20th to resubmit your return before the IRS will assess late fees.
  • The second deadline for e-filing if you have filed an Automatic Extension (Form 4868) is October 15th. If you are rejected but have e-filed on or before October 15th, you have until October 20th to resubmit your return before the IRS will assess late fees.

NOTE: As long as the IRS has received your original return before the deadline, your return will be considered "Timely Filed". If you are not able to complete the electronic filing process by the resubmission deadline, you must file a paper return within 10 days of the filing deadline (April 15 or October 15). Include an explanation and a copy of the IRS rejection with your paper return.

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