This help topic does not exist for 2014. The following information applies only to the tax year indicated below. Select 2014 on the main Support page to view help topics available for that year.

The Endeavor Card Prepaid MasterCard® will no longer be available after 2012. If you received an Endeavor card in a previous year, The Bancorp Bank will discontinue all services in connection with the card effective February 14, 2013 or on your card's expiration date, whichever comes first. After this date, your card will no longer be available for use. 

If you have re-occurring loads such as direct deposit loads, they will end on January 14, 2013. Make arrangements with your bank or payroll department to stop any re-occurring loads from posting to your account as soon as possible. Any re-occurring loads initiated on or after January 3, 2013 will be rejected.

If your card has a positive balance, you must bring your available balance to $0.00 by February 14, 2013 or your expiration date, whichever comes first. If there is a remaining balance after this date, you will be reimbursed by check sent to the name and address currently on file. A Card Account Liquidation Fee (SVC CHG RMV FNDS) of $10.00 will be deducted from your card account if a reimbursement check is issued. Any reimbursement amount may be subject to additional deductions if there are any unresolved disputed items on your account. All other fees associated with the card will remain, so please refer to your Cardholder Agreement for more information.

If you have any further questions regarding your card expiration, please call 1-866-271-1623.

Note: For PayPower Visa Prepaid Card information, please see:

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