Company Values

For the team at 2nd Story, value is all about balance. It's about delivering the right mix of innovative tax utilities and offering them at the best possible price. We dedicate ourselves to perpetuating our values - having fun, winning, and creating future opportunity through our shared successes. It is our belief that our relentless focus to revolutionize the tax preparation software industry serves as the foundation for TaxACT to consistently deliver unparalleled tax products and services year-after-year.

We at 2nd Story are dedicated to delivering the utilities that will empower U.S. taxpayers to formulate and implement well-informed tax-strategies with ease, while looking out for the cost-conscious. A key component to the success of TaxACT is that we choose to do one thing and do it well - develop and market tax software and online services. The culture of our company isn't about being low-cost but about offering a quality product at an affordable price.

2nd Story Software was built on our passion for technology and our entrepreneurial spirit. Through free thinking and teamwork, we are able to consistently deliver results that sets TaxACT apart from other tax software solutions.

Our customer-centric approach serves as 2nd Story's blueprint for success. Our entire team's eagerness to listen to our customers, coupled with years of knowledge, has enabled us to develop the utilities needed by most taxpayers. Likewise, our company is dedicated to responsible marketing practices and is cautious to avoid promoting options that may entice our customers to buy into services that may diminish a taxpayer's refund amount.

The 2nd Story team believes that it takes more than providing a quality product at a competitive price to earn the business of our customers. We take great pride in providing our customers with the support and attention that is required to build long-lasting relationships. It is our allegiance to service that has allowed our company the opportunity to maintain and compound a loyal customer base of TaxACT users.