TaxACT Online Deluxe, TaxACT Online State, TaxACT Online Ultimate Bundle, and TaxACT Express include the TaxACT Price Lock Guarantee.
TaxACT guarantees that if you complete your return using TaxACT Online Deluxe, TaxACT Online State, TaxACT Online Ultimate Bundle, or TaxACT Express, you will pay the product price listed for that product at the time you fully registered (started your federal return).
If TaxACT charges you more than the product price listed at the time you registered, TaxACT will reimburse you for an amount equal to the difference between the two prices.
The Price Lock Guarantee only applies to your personal tax return and does not apply if you prepare returns for other people or entities using the TaxACT products.
If you believe you are entitled to a reimbursement, please provide written notice to TaxACT, Inc., within 30 days of printing or e-filing your return(s), at 1425 60th Street NE, Suite 300, Cedar Rapids, IA 52402. Please include a copy of the TaxACT offer through which you registered, a paper copy of your TaxACT return, confirmation from the IRS that your return was received or e-filed, and any other pertinent data that verifies the date when you fully registered and when you printed or e-filed.
TaxACT may ask you for your Social Security number to ensure proper identification.
The ultimate responsibility for any tax returns prepared using TaxACT software remains with you. This Guarantee does not apply to, and TaxACT has no responsibility or liability for, your failure to enter all required information accurately, your willful or fraudulent omission or inclusion of information on a tax return, your wrongful classification or description of information on a tax return, or your failure to file a timely tax return.