TaxACT« Maximum Refund Pledge
Biggest refund guaranteed with TaxACT!
TaxACT Free Edition and Deluxe Editions include a maximum federal refund pledge for accepted federal e-filed returns.
If you get a larger refund or smaller tax due from another tax preparation method with the same data, we will refund the applicable product price you paid for your TaxACT Deluxe federal return. TaxACT Free Edition customers are entitled to a payment of $4.95. Refund claims must be made in writing within sixty (60) days of your TaxACT filing date. To qualify for guarantee, the larger refund or smaller tax due cannot be attributed to variations in data you provided TaxACT for tax preparation (including but not limited to non-cash contributions) or for positions taken by you or your preparer that are contrary to the law. This only applies to accepted federal e-filed returns.
Written notice must be sent to 2nd Story Software, Inc., 1425 60th Street NE, Suite 300, Cedar Rapids, IA 52402. The Consumer must include a paper copy of the TaxACT return, a data file copy of the TaxACT return, and a paper copy of the return from another tax preparation method. Note: If you used TaxACT Online, the data file is not required.