A cookie file is used to identify you while you are using a site and when you return to a Web site. The cookie file is either stored temporarily in memory or written to your hard drive which you can delete the file at any time.

In fact, the type of cookie file that TaxACT.com needs is called a temporary cookie or session cookie. This type of cookie is stored in memory and not written to your hard drive. And, it is automatically deleted after you leave TaxACT.com.

A cookie file only contains the following information:

  • that you visited the Web site
  • the time that you visited the site
  • the pages on which you visited
  • and the member name that you last used to access the site (if you created a user name).

A cookie file does NOT contain any personal information about you. It simply points to a user name in our database that holds the information you entered the previous time(s) you visited. The only way to gain access to the database where you store your information is to enter your password.

How do I accept cookies?

Your browser will have a setting to determine whether you are allowing cookies. To enable cookies, refer to the information below for your browser.

  • Internet Explorer:
    1. From within the browser, select Tools, Internet Options.
    2. Under the Security Tab click on the "Custom Level" button.
    3. Scroll down until you see Cookies listed and make sure "Enable" is selected on the "Allow per session Cookies".

IE 6 users will need to select the Privacy Tab instead of the Security Tab and then click on Advanced. Select "Override automatic cookie handling" and "Always allow session cookies."

  • Netscape Navigator: (you may need to double click on an item to view the subcategories)
    1. From within the browser, select Edit, Preferences, Advanced.
    2. Click on the "Accept only cookies that get sent back to the originating server" within the Cookies section.

Netscape 6 & 7 users click on Privacy & Security instead of Advanced.